Refund Policy

Effective Date : Nov 08, 2024

Thank you for choosing Foda: Calorie Tracker. We are committed to providing you with the best possible service and user experience. This Refund Policy outlines the terms and conditions for requesting refunds for your subscription to Foda: Calorie Tracker.

Free Trial

Foda: Calorie Tracker offers a 7-day free trial for new users. During this trial period, you can use the app without any charge to evaluate its features and functionality. If you decide that Foda: Calorie Tracker is not right for you, you must cancel your subscription before the end of the 7-day trial period to avoid being charged.

Subscription and Billing

If you do not cancel your subscription before the end of the free trial period, your chosen payment method will be automatically charged for the selected subscription plan. All subscriptions renew automatically at the end of each billing cycle unless canceled at least 24 hours before the renewal date.

Refund Eligibility

We understand that sometimes users may not be satisfied with our service. Refunds for Foda: Calorie Tracker subscriptions are considered under the following conditions:

• Technical Issues: If you experience technical issues that prevent you from using the app and we are unable to resolve these issues within a reasonable time frame, you may be eligible for a refund.
• Duplicate Charges: If you were mistakenly charged multiple times for the same subscription period, we will refund the duplicate charges.

Refund Process

To request a refund, please follow these steps:

• Contact Support: Email our customer support team at [email protected] with your refund request. Please include your account information and a brief explanation of the reason for the refund request.
• Review and Approval: Our support team will review your request and may contact you for additional information. Refund requests are typically processed within 7-10 business days.
• Refund Issuance: If your refund request is approved, the refund will be issued to your original payment method. Please note that it may take additional time for the refund to appear on your statement, depending on your bank or payment provider.

Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• Subscription cancellations made after the renewal date.
• Dissatisfaction due to changes or updates to the app's features or services.
• Failure to cancel the subscription before the end of the free trial period.

Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Effective Date." It is your responsibility to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

• Email: [email protected]

Thank you for using Foda: Calorie Tracker. We value your feedback and are here to assist you with any issues you may encounter.